Welcome to Jo Bailey Quality Care
With over 20 years of experience in the Hunter and New England regions, we've grown from primarily serving older Australians to offering a diverse range of care services. Our team is committed to maintaining our reputation for reliable, high-standard services.
Registered NDIS Provider
Quality Care is a registered and accredited NDIS service provider, approved to provide services across multiple registration groups.
Personal Activities
Assist with personal care and daily living activities with dignity and respect.
Household Tasks
Support with daily household chores and maintaining a clean, safe living environment.
Community Participation
Innovative community participation programs to build social connections and skills.
Allcroft House
An alternate accommodation arrangement for those seeking the security of 24-hour staff and assistance with daily living, without the commitment of residential aged care.
Private Units
Fully furnished motel-style units with privacy
- • King single or queen bed
- • Television and fridge
- • Tea & coffee facilities
- • Private outdoor setting
24-Hour Care
Round-the-clock support when you need it
- • 24hr staffing available
- • Emergency call bell system
- • Personal care assistance
- • Medication management
Dining & Services
Complete meal service and household support
- • 3 meals a day provided
- • Morning & afternoon tea
- • Laundry service
- • Cleaning services
Additional Care Services
Quality Care offers a comprehensive range of services tailored to meet individual needs across the Hunter and New England regions.
24-Hour Care
In-home care around the clock
Stay in your own home with professional carers providing 24-hour support, offering an alternative to residential care.
Supervised Access
Professional supervised visits
Experienced workers supervise visits between children and nominated persons, with transport and written reports available.
Helping Hand Program
Assistance with daily chores
Two-hour service blocks for shopping, personal care, cleaning, or lawn mowing - tailored to your specific needs.
Trusted Care Across Hunter & New England
Our commitment to excellence is reflected in our extensive service coverage and years of reliable care delivery.
What Our Families Say
Real stories from families who have experienced the quality care and peace of mind that Jo Bailey Quality Care provides.
"I just wanted to write and say how wonderful Melissa and Liz are, they took great care of my child and managed his behaviours beautifully. They cared for the animals and kept the house clean and tidy and even did some washing for me, which they managed to get dry. I cannot begin to explain the relief we feel knowing that my child is in such good care and we are able to go away without a worry."
Kathryn Murphy
Parent - Children's Services
"Quality Care has been our family's lifeline for over 5 years. Their reliability and professionalism gives us complete confidence. The staff genuinely care about our loved one's wellbeing and we know we can count on them to be there when they say they will be."
Sarah Johnson
Family Member - NDIS Services
Service Coverage Areas
Quality Care provides services throughout an extensive area, bringing trusted care to communities across NSW.